your impact partner for salesforce health cloud solutions

Connect with our Salesforce experts to discover how we can support your healthcare team’s goals.

Salesforce Health Cloud is a patient-first CRM platform that helps healthcare organizations streamline operations, coordinate care, and deliver more personalized experiences. With features like Patient 360, Intelligent Scheduling, and Integrated Care Management, it enables teams to collaborate efficiently, identify risks early, and improve health outcomes.

Goldnoir configures Health Cloud to match your workflows—whether you're a provider, payer, or digital health startup—ensuring compliance, reducing administrative burden, and supporting scalable, impactful care delivery.

USE CASES OF SALESFORCE HEALTH CLOUD

Coordinated Care Management

Unify clinical and non-clinical data to give providers a complete view of each patient. Enable care teams to collaborate efficiently and deliver timely, personalized treatment.

Ideal for: Hospitals, multi-specialty clinics, care teams.

Simplified Patient Intake

Digitize patient onboarding through self-service portals and automated data capture. Eliminate paperwork, reduce wait times, and improve the intake experience.

Ideal for: Outpatient clinics, telehealth providers.

Chronic Condition Support

Create proactive care plans for patients managing long-term conditions like diabetes or heart disease. Monitor progress, automate check-ins, and intervene early.

Ideal for: Population health teams, primary care networks.

Secure Patient Engagement

Centralize member data to deliver faster support, manage claims, and automate referrals. Boost member satisfaction while reducing call center volume.

Ideal for: Health plans, payers.

EHR + Third-Party Integration

Connect Health Cloud to EHR systems and external apps using Mulesoft. Ensure real-time data flow across systems without manual work.

Ideal for: Healthcare IT teams, multisystem providers.

Community Health Tracking

Track outreach, referrals, and services provided to vulnerable populations. Empower case managers to support the full spectrum of patient needs.

Ideal for: Nonprofits, public health agencies, FQHCs.

key features of salesforce health cloud

  • Get a complete, real-time view of each patient, including clinical, demographic, and behavioral data—all in one place.

  • Streamline scheduling with smart tools that match patients to the right providers and time slots, reducing no-shows and delays.

  • Easily manage and coordinate care across a network of physicians, specialists, and facilities with centralized data and referral tracking.

  • Build and monitor personalized care plans with automated workflows and alerts to ensure patients stay on track.

  • Securely store, access, and share clinical documents, intake forms, and authorizations within the platform.

  • Connect seamlessly with electronic health records (EHR), claims systems, and external applications using Mulesoft and other APIs.

  • Engage patients through secure messaging, portals, and follow-ups while maintaining full compliance with healthcare regulations.

  • Use built-in dashboards and AI-driven insights to identify high-risk patients and prioritize outreach efforts.