Your Trusted Advisors for Salesforce Education Cloud
Contact our Salesforce experts today to explore how we can support your institution across the entire student journey.
Salesforce Education Cloud is a comprehensive CRM platform designed to support every stage of the student lifecycle. From recruitment and admissions to student success and alumni engagement, Education Cloud helps institutions deliver personalized, data-driven experiences that improve outcomes and foster lasting relationships.
With tools for lifecycle tracking, automated communications, advising, and system integrations, Education Cloud empowers teams to work smarter, collaborate seamlessly, and make decisions that move students—and your institution—forward.
At Goldnoir, we configure Education Cloud to align with your workflows and mission, helping you unlock meaningful engagement and long-term success.
Use Cases of Salesforce Education Cloud
Admissions & Enrollment Management
Centralize recruitment and application processes with automated workflows, personalized outreach, and applicant tracking.
Ideal for: Admissions teams, enrollment marketers
Student Success & Retention
Identify at-risk students early and coordinate proactive interventions using data-driven insights and case management tools.
Ideal for: Student services, academic advisors
Faculty & Staff Collaboration
Give educators and administrators a shared view of student progress, communication history, and support needs.
Ideal for: Faculty, program directors, deans
Personalized Student Engagement
Deliver timely, relevant messaging via email, SMS, or portals to keep students informed and connected throughout their journey.
Ideal for: Communications teams, student affairs
Career Services & Alumni Relations
Track internships, job placements, and alumni engagement in one system to strengthen post-graduate outcomes and advancement efforts.
Ideal for: Career centers, alumni relations, advancement teams
Analytics & Strategic Planning
Use real-time dashboards and predictive insights to inform institutional strategy and improve student lifecycle management.
Ideal for: Institutional research, operations leaders
key features of salesforce education cloud
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Manage relationships across students, alumni, donors, faculty, and partners in one centralized platform.
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Track and support students from inquiry to enrollment, student life, graduation, and alumni engagement.
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Trigger personalized outreach and follow-ups across channels based on student behavior and milestones.
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Coordinate support services and flag risks using built-in tools for academic, financial, and wellness interventions.
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Access a flexible data model built for education, designed to capture relationships across students, programs, and institutions.
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Connect with Student Information Systems (SIS), Learning Management Systems (LMS), financial aid platforms, and third-party tools to ensure seamless data flow and informed decision-making.
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Leverage analytics and Einstein AI to surface trends, improve engagement strategies, and personalize experiences at scale.